Legal

Contact Us

Last updated 18 July 2026

A real person reads everything sent to FREEZME. Whether it’s a billing question, a safety concern, or a request to delete your data, write to us and we’ll come back to you.

Reach us

Email
support@freezme.in
The fastest route for anything to do with your membership, payments, or account. We reply within two working days.

Registered business details

FREEZME is a sole proprietorship registered in India.

FREEZME
Proprietor: Sumit Vishwanath Bagewadi
Flat 5, Omkar Guru Krupa Building
14th Road, Khar West
Mumbai 400052
Maharashtra, India

Udyam Registration Number: UDYAM-MH-19-0450414
Registered as a Micro enterprise with the Ministry of Micro, Small and Medium Enterprises, Government of India.

Grievance officer

For complaints about content, conduct, or the handling of your personal data, write to support@freezme.in with “Grievance” in the subject line. We acknowledge within 48 hours and aim to resolve within 30 days.

Safety

If you feel unsafe or need to report a member, email us with “Safety” in the subject line and we will prioritise it. If you are in immediate danger, contact your local emergency services first.